Welcome

Thank you for choosing Judefly! Access to our website or mobile app (collectively the “Platform”) is provided solely to assist customers in gathering travel information, determining the availability of travel‾related goods and services, making legitimate reservations or otherwise transacting business with travel Providers and other vendors, and for no other purposes. The terms "we", "us", "our", “Judefly” and “Judefly Inc.” refer to Judefly Inc., a Delaware corporation. “Partners” means any co-branded or linked website through which we provide links, content, or service. “Providers” means any third-party whose products or services are available through our Platform. The term "you" or “your” refers to the customer visiting the Website or booking a reservation through us on this Platform.

This Platform is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the “Terms & Conditions”, "Agreement", or “Terms”). Please read these Terms & Conditions carefully, as they form a contract, and contain important information about limitations of liability, venue and jurisdiction information in case of court proceedings, and resolution of disputes through arbitration rather than in court. You should also read our Privacy Policy, which also governs your use of the Website, and is incorporated by reference in this Agreement. If you do not agree to the Terms & Conditions, please do not use or book any reservations, or use this Platform for any reason. By using our Platform, you agree to have read, understood, and consented to the provisions set forth in this Agreement and our Privacy Policy.

We reserve the right to modify these Terms, at any time or for any reason, by posting an updated version of the Terms on our website. We will provide notice of changes to our policies via the email address you provide us with. Any additions or alterations to this Agreement do not affect the rights and obligations that arose prior to the changes. Your continued use of the Platform after the posting of revised Terms indicates your assent to new Terms. If you do not agree to any of these Terms, your only recourse is to not use our Platform.

If you do not understand any of the provisions in this Agreement, please consult an attorney before accessing or using our Platform, or contact us at Travel@judefly.com

1.USE OF THE PLATFORM

As a condition of your use of this Website, you represent and warrant that:

  1. you are at least 18 years of age;
  2. you possess the legal authority to create a binding legal obligation;
  3. you will use this Platform in accordance with these Terms & Conditions and applicable law;
  4. you will use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act;
  5. you will inform such other persons about these Terms & Conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto;
  6. all information supplied by you on this Platform is true, accurate, current and complete;
  7. if you have an Judefly.com account, you will safeguard your account information and will supervise, and be completely responsible for any use of your account by you and anyone other than you;
  8. if you believe your access to your account is no longer secure, you will promptly inform us at Travel@judefly.com to change the affected information; and
  9. if you install or enable any service that stores information from our Platform, it is your responsibility to remove this data prior to the disposal or discontinued use of your device.

We retain the right, at our sole discretion, to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms & Conditions.

2.PRIVACY POLICY

Judefly Inc. takes the utmost care to secure our user’s data. Please review our current Privacy Policy, which also governs your use of the Website, to understand our practices. At our discretion, we may choose to disclose information about you to third-parties to:

  1. Protect Judefly Inc.’s systems, employees, assets or customers;
  2. Ensure the integrity of our business systems and analytics; and
  3. Comply with government requests including, but not limited to, subpoenas and court orders.

Our rights to disclose information described here take precedence over any terms of our Privacy Policy

3.JUDY AI

Judefly Inc., and our respective Platform, utilize proprietary machine learning algorithms called Judy AI (“Judy”), to collect and analyze personalized data about you to tailor an individual experience, and suggest possible services or products. By using our Platform and conversing with Judy, you accept the collection, use, storage, processing, and disclosure of your information in accordance with our Privacy Policy.

4.PROHIBITED ACTIVITIES

All content and information on this Platform including, but not limited to, price and availability of travel services, as well as the infrastructure used to provide such content and information, including Judy AI, is proprietary to us, our Partners, or Providers. While you may make limited copies of your travel itinerary (and related documents) for travel or service reservations booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you shall not:

  1. use this Website or its contents for any commercial purpose;
  2. use our website to collect or store personal information of others without our express written permission;
  3. access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose other than your personal use without our express written permission;
  4. violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
  5. use any device, software, or routine that interferes with the normal operation of our Platform, or take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  6. deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission;
  7. "frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization;
  8. use any feature of our Platform for any purpose that is unlawful, harmful, or otherwise objectionable or inappropriate as deemed by us; or
  9. post or distribute any material that violates the rights of third-parties or applicable law.

If your booking or account shows signs of fraud, abuse, or suspicious activity, we reserve the right to cancel any travel or service reservations associated with your name, email address or account, and close any associated Judefly accounts. If you have conducted any fraudulent activity, we also reserve the right to take any necessary legal action, and you may be liable for monetary losses to us, our Partners, or Providers, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact Judefly Customer Service at Travel@judefly.com

5.TERMINATION OF SERVICE

We may terminate your Judefly account without notice:

  1. if in the process of using our platform you violate any of the Terms & Conditions herein, or the Terms & Conditions of our Providers or Partners;
  2. if you fail to make a payment for any products or services provided by Judefly Inc., its Partners, or Providers;
  3. if you use our platform or Judy to engage in fraudulent or illegal activity; or
  4. for any other reason at our discretion.

You may discontinue using our service at any time by deleting your account. All provisions of this agreement survive termination of the relationship between you and Judefly Inc., its Partners, or Providers.

6.INDEMNIFICATION

You shall defend and indemnify the Judefly Inc., Judefly’s Partners, or their Providers, and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third-parties as a result of:

  1. your breach of these Terms & Conditions or Privacy Policy;
  2. your violation of any law or the rights of a third-party while interacting with our Partners, or Providers; or
  3. your use of our platform.

7.PROVIDER RULES AND RESTRICTIONS

Judefly Inc. is an online travel agency and technology company that leverages deep machine learning technology and applies it to its product chatbot Judy AI (“Judy”). Judefly Inc. does not provide, own, or control any of the hotel, airline, or other products or services that can be accessed through the Platform. The products and services advertised on this Platform are owned, controlled, or made available by third-parties, either directly (by a hotel, airline, or other third-party), or through a facilitator of these products. These Providers are independent from Judefly Inc., and are not agents or employees of Judefly Inc. Judefly Inc. is not liable for any cancellations relating to events outside of its control including, but not limited to, overbooking, cancellation, strike, government intervention, or any force majeure. Judefly Inc. is also not liable for the acts, omissions, representations, warranties, breaches or negligence of any third-party Provider including injuries, death, property damage or other damages resulting from any transactions facilitated by this Platform, even if Judefly has been advised on the possibility of these damages. In addition, some services and activities advertised on this site may be more inherently dangerous than others. You assume these greater risks of these activities and absolve Judefly from liability in the event injury, death, property damage, or any other damages result from your enrollment in these activities.

If, despite these limitations, Judefly Inc. is found liable for any loss or damages which arise from any use of this Platform, the liability of Judefly Inc. will not exceed US$100.00 or the equivalent in local currency.

Additional terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select, including those of the Provider, whether they be a hotel, facilitator, or both. Your interaction with any Provider accessed through our platform is at your own risk, and Judefly does not accept responsibility should something go wrong with the booking. In particular, if you have purchased an airfare, please ensure you read the full terms and conditions of carriage issued by the travel Provider, which can be found on the Provider’s website. You agree to abide by the terms and conditions of purchase imposed by any Provider with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the Provider's rules and restrictions regarding availability and use of fares, products, or services. This Platform hosts content, including prices, images, advertisements, and other information such as comments or ratings made available by third-parties. Judefly Inc. is not responsible or liable for the accuracy, quality, completeness, reliability, timelessness, or trustworthiness of this content. We make no guarantees of the suitability of the information, software, products and services contained on this Platform. The offering of any products or services on this Platform does not constitute any endorsement or recommendation of such products or services. All such information, software products, and services are provided “as is’ without warranty of any kind.

Prices for the goods and services provided on this Platform change constantly and additional charges (local taxes, luggage fees, service charges, etc.) may apply without notice. Judefly Inc. expressly reserves the right to correct any pricing errors on our Platform, or reservations made under an incorrect price. We also do not guarantee that Provider content will be updated on this platform in real time. Airfare is only guaranteed once the purchase has been completed and the tickets have been issued. Airlines and other Providers may change their prices without notice. We reserve the right to cancel your bookings if full payment is not received in a timely fashion.

You acknowledge that some third-party Providers offering certain services or activities may require you to sign their liability waiver prior to participating in the service or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), or in our debiting your account for any costs we incur as a result of such violation. We are not liable for any damages resulting from violation of a third-party’s terms and conditions, privacy policy, liability waivers, or any other agreement between you and that third-party.

8.Payments & Processing

The prices offered by our Platform are subject to change based on a variety of factors including, but not limited to, local taxes, service fees, and Provider alterations. Ticket and service prices are subject to validity or expiration as determined by Judefly Inc. or its Providers. Applicable taxes and fees may also be charged in the event of a no-show or cancellation. Obvious errors or misprints in price or details are not binding.

Judefly Inc., and its Platform, facilitate the reservation process through secure third-party online payment portals. You are subject to, and responsible for reviewing, all Terms & Conditions and Privacy Policies, associated with these portals.

When we process your payment, your payment is processed in the United States. If a Provider or Partner processes your payment, it will be processed in the country in which the Provider or Partner is based.

Judefly, its Partners, or Providers may have to verify: 1) the validity of the payment card (through a charge of a nominal value that is either refunded within a few days or deducted from the final payment due to the travel supplier) and, 2) the availability of funds on the payment card (to be confirmed by the bank issuing the your credit card).

Some banks and credit card companies impose fees for international or cross border transactions. For instance, if you are making a booking using a US-issued card with a non-US merchant, your bank may charge you a cross border or international transaction fee. Furthermore, booking international travel may be considered an international transaction by your bank or card company, since we may pass your card details to an international travel Provider to be charged. In addition, some banks and card companies impose fees for currency conversion. For instance, if you are making a booking in a currency other than the currency of your credit card, your credit card company may convert the booking amount to the currency of your credit card and charge you a conversion fee. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.

9.DISPUTES

We are committed to customer satisfaction and addressing customer concerns. If you have a problem or dispute, we will try to resolve your concerns. But if we are unsuccessful, you may pursue claims as explained in this section.

You agree to give us an opportunity to resolve any disputes or "Claims" relating in any way to the Platform (including but not limited to storage, use, and disclosure of your data, interactions with us, Partners, or Providers, any services or products provided, any representations made by us, or our Privacy Policy) by contacting Judefly Customer Support through e-mail at travel@judefly.com. If we are not able to resolve your Claims within 90 days, you may seek relief through arbitration as set forth below.

Any and all Claims will be resolved by binding AAA Commercial Arbitration, rather than in court. This includes any Claims you assert against us, our Providers, or Partners (which are beneficiaries of this arbitration agreement). This also includes any Claims that arose before you accepted these Terms & Conditions.

To begin an arbitration proceeding, you will send to the company, by certified mail, a written Notice of Dispute, and a separate notice to us through e-mail at Travel@judefly.com describing the nature and basis of all Claims, and specific relief sought. If we seek arbitration against you, we will send notice at the e-mail or street address you have registered with us. If we cannot agree to resolve the claim after 30 days, you or we may commence arbitration

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including statutory damages, attorneys' fees and costs), and will follow and enforce these Terms & Conditions as a court would.

Arbitrations will be conducted by a single arbitrator located in Phoenix, Arizona, and under the provisions of the Federal Arbitration Act. A payment of all filing, administration and arbitrator fees will be governed by the Federal Arbitration Act, except as provided in this section. You may request to have an arbitration based on written submissions, by video conference, or in person. All decisions by the arbitrator will be binding.

Any and all proceedings to resolve Claims will be conducted only on an individual basis and not in a class, consolidated or representative action. To the fullest extent allowed under applicable law, no arbitration brought is to be joined to another arbitration involving any other party subject to these Terms, whether through class action proceedings or otherwise. If for any reason a Claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. The Federal Arbitration Act and federal arbitration law apply to this agreement.

This section (Disputes) will survive any termination of the relationship between you and Judefly Inc.

10.CURRENCY CONVERTER

If a currency convertor is available on the Website, the following terms and conditions apply: Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.

11.INTERNATIONAL TRAVEL

You are responsible for ensuring that you meet foreign entry requirements and that your travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other foreign entry requirements are met. Judefly Inc. claims to have no special knowledge regarding foreign entry requirements or travel documents. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.

Passport and Visa: You should consult the relevant Embassy or Consulate for this information. Requirements may change and you should check for up-to-date information before booking and departure. We accept no liability if you are refused entry onto a flight or into any country due to your failure to carry the correct and adequate passport, visa, or other travel documents required by any airline, authority, or country, including countries you may just be transiting through. This includes all stops made by the aircraft, even if you do not leave the aircraft or airport.

High Risk Countries: Travel to certain countries or regions may involve a higher risk than others. We urge you to investigate and review travel prohibitions, warning, and advisories issued by the United States or other governing authorities. We do not guarantee that travel is without risk and are not liable for damages or losses that may result from travel to other countries or regions.

Health: Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip. We are not responsible for any damages or losses that may result from your failure to meet international health standards or medical advice.

Hazardous Materials: Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person.

Disinsection: Although not common, most countries reserve the right to disinsect aircraft if there is a perceived threat to public health, agriculture or environment. The World Health Organization and the International Civil Aviation Organization have approved the following disinsection procedures: 1) spray the aircraft cabin with an aerosolized insecticide while passengers are on board or 2) treat the aircraft's interior surfaces with a residual insecticide while passengers are not on board.

Judefly Inc. is not liable for any injury, losses, or damages that may result from failure to comply with US or international travel laws and regulations.

12.LINKS TO THIRD-PARTY SITES

This Website may contain hyperlinks to websites operated by parties other than Judefly Inc. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents, or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

13.SOFTWARE AVAILABLE ON THIS WEBSITE

Judefly Inc. makes no representations that materials on this Platform are appropriate or available to users outside of the United States. Those who access our Platform from outside of the United States are subject to compliance with the local laws and regulations of their region. No software from Judefly Inc. may be downloaded or exported into (or to a resident of) Cuba, Iraq, Sudan, North Korea, Iran, Syria, or any other country to which the US has embargoed goods. By using the Judefly Platform, you represent that you are not located, or under the control, of any banned regions or governments, and are completely compliant under US law.

Any software that we make available to download from this Platform ("Software"), including our Judy AI chatbot is the copyrighted work of the Judefly Inc. and its respective Providers and Partners. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, non-exclusive, nontransferable license to download, install and use the Software or the Mobile Application for viewing and otherwise using this Website or accessing the content and information available within the Mobile Application (including, without limitation, price and availability of travel services) in accordance with these Terms & Conditions and for no other purpose.

Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this Website, is owned by Judefly Inc., and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible

Without limiting the foregoing, copying or reproduction of the software to any other server or location for further reproduction or redistribution is expressly prohibited. The software is warranted, if at all, only according to the terms of the license agreement, if any.

Your mobile device must be connected to the internet for the Mobile Application to function correctly. You are responsible for making all arrangements necessary for your device to have internet connectivity and are responsible for all sums your service provider may charge you arising out of the Mobile Application transmitting and receiving data (including but not limited to data roaming charges). As further described in our Privacy Policy, the Mobile Application will automatically transfer a small amount of data as part of its normal operation, including how you use the Mobile Application, which Content you access, and technical errors or problems which the Application may encounter while being used. By using the Mobile Application, you acknowledge, agree and consent to the automatic collection of this information.

14.COPYRIGHT AND TRADEMARK NOTICES

All contents of this Website are ©2018 Judefly Inc. All rights reserved. All product and service names or slogans displayed on this sight are registered or common law trademarks of Judefly Inc., and may not be complied, imitated, used, in whole or in part, without the prior written permission of Judefly Inc. Judefly Inc. is not responsible for content on other websites or platforms operated by parties other than Judefly Inc. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. Any reference to products, services, processes, or other information, by trade names trademark, manufacturer, or other identifier does not constitute or imply endorsement, sponsorship, or recommendation thereof.

If you are aware of an infringement of our brand, please let us know by emailing us at Travel@judefly.com

15.NOTICE OF INFRINGING MATERIAL

If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information:

  1. A clear identification of the copyrighted work you claim was infringed;
  2. A clear identification of the material you claim is infringing on the Website, such as a link to the infringing material;
  3. Your address, email address and telephone number;
  4. A statement that you have a "good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law;"
  5. A statement that "the information in the notification is accurate", and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;" and
  6. A signature by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please note that we will not process your complaint if it is not properly filled out or is incomplete. Any misrepresentations in your notice regarding whether content or activity is infringing may expose you to liability for damages. You may send us your notice by email to Travel@judefly.com.

16.COUNTER NOTICES

If material you have posted has been taken down, you may file a counter-notification by e-mail to Travel@judefly.com that sets forth the items specified below. You may want to seek legal counsel prior to doing so. Please include the following details:

  1. Identification of the specific content that was removed or disabled and the location that content appeared on our Platform. Please provide the URL address if possible;
  2. Your name, mailing address, telephone number and email address;
  3. A statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which Judefly Inc. may be found, and that you will accept service of process from the party who reported your content, or that party's agent;
  4. The following statement: "I swear, under penalty of perjury, that I have a good faith belief that the content identified above was removed or disabled as a result of a mistake or misidentification; and
  5. Sign the paper

Please e-mail your request to Travel@judefly.com

17.GENERAL PROVISIONS

You agree that no joint venture, partnership, agency, or employment relationship exists between you and Judefly Inc. as a result of this Agreement or use of this Platform.

Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Platform or information provided to or gathered by us with respect to such use.

This Agreement (and any other terms and conditions or policies referenced herein) constitutes the entire agreement between you and Judefly Inc. with respect to this Platform, our services and your dealings and relationships with us, or Partners, our Providers, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us. A printed version of this Agreement and of any notice given in electronic form wil be admissible in judicial, arbitration, or any other administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

If any provision of these Terms & Conditions is found to be invalid by any court, that provision will be modified, while remaining as closely related to the invalid provision as possible, until it mat be deemed valid. Invalidation of any clause or provision of this agreement affects only the invalidated term, and all other provisions and agreements will continue to apply. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision hereof in the future.

This Platform is operated by a United States entity and this agreement is governed by the laws of the Arizona, United States, without regard to any conflict of law provisions to the contrary. In the event of court proceedings, you hereby consent to the exclusive jurisdiction and venue of courts in Arizona for all Claims relating to Judefly Inc., it's Partners, Providers, or Platform.

Any rights not expressly granted herein are reserved by Judefly, Inc.

1.INTRODUCTION

Thank you for choosing Judefly! Judefly Inc. ( “Judefly”, “Judefly Inc.”, “we”, “us”, “our”) is an online travel agency and technology company that leverages deep machine learning technology and applies it to our product chatbot Judy AI (“Judy”). Judy recommends flights, hotels, adventure and activity tours, providing convenience and savings on the fly. Because Judy requires some data about you to give you the best deals and service, we take our privacy policy, and protecting your data, very seriously. In this Privacy Policy you will see what information we might gather about our users (“you” or “your”), how we might use that data, and other answers to concerns or questions you may have.

This Privacy Policy applies to all information or data supplied to, or collected by, Judefly Inc. including Personal Information, Billing Information, site or travel preferences, phone calls, e-mails, cookies, or other information provided to Judefly Inc. through Judefly.com, other Judefly Inc. operated websites or software, conversations with our Judy AI chatbot, and all Judefly operated Mobile or Tablet Apps (collectively the “Platform”). This Privacy Policy does not apply to data collected from any third party service or website. We recommend that you review any Privacy Policies of these third parties before agreeing to use their services through our platform.

By using our Platform, you consent to the terms of this Privacy Policy. Feel free to consult with an attorney, or send us your questions at Travel@judefly.com before agreeing to this Privacy Policy.

2.CHANGES TO THE PRIVACY POLICY

We may modify or alter this Privacy Policy at any time without notice. We will indicate material changes in these policies either by contacting you through the e-mail you have provided or by a notice on our Platform. By continuing to use our Platform after changes to our Privacy Policy have been made, you consent to these changes.

3.WHAT INFORMATION WE COLLECT

Registration Information: In order to use this Platform, you must first provide us with some basic data to verify your identity, contact information, age, and possibly location. This information is used to contact you about our products or services, and to create a profile for your future visits to the Platform.

Direct Information: We receive and store any information you enter on our Platform or give us in any other way. This includes “Personal Information” that can identify you (including your first and last name, telephone number, postal and e-mail addresses), and “Billing Information” (such as credit card number, cardholder name, and expiration date). We may also collect “Travel Information” or information about your travel preferences including hotel, flight or other service preferences, trips viewed, passport numbers, home airport, frequent flyer details, and travel itineraries.

Indirect Information: We may also collect “Platform Information” or information from your device. This can include search histories, IP address, screen resolutions, browsers used, operating systems, access times, or referring URL’s. You can choose not to provide information to us, but in general some information about you is required in order for you to register as a member; book travel; complete a traveler profile; participate in a survey, contest, or sweepstakes; interact with Judy AI; ask us a question; or initiate other transactions on our site.

Travel Companion Information. When you make a reservation for someone else through this Platform, we will request Personal Information and Travel Information about that individual. You should obtain the consent of other individuals prior to providing us with their Personal or Travel Information, as any access to view or change their information will be available only through your account.

Customer Support and Promotions. If you choose to contact us for customer support purposes, we will collect any information provided including Personal Information, information regarding claims or complaints, and Billing Information. Any information submitted to a promotional campaign will also be collected including photos, images, captions, or other content.

Information from Other Sourcesu. We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third party sources and add it to our account information. Examples of information we may receive include: updated address information, purchase history, and demographic information. In addition, if you sign up with or link your social media accounts to the Platform, we may access information about you via that social media provider in accordance with the provider's policies. The information may include your name, e-mail address, profile picture, gender, list of friends, and other information that you authorize us to receive. Depending on the privacy settings of you and your friends, we may access information that you provide to a social media provider regarding your respective locations to provide you with relevant content.

4.HOW WE COLLECT YOUR INFORMATION

Information Given to Us Directly: We may collect and store any Personal, Billing, location, or promotional information released to us directly during any use of our Platform.

Information Passively Collected: We may also collect and store your information passively. This information includes, but is not limited to cookies tracking different websites you visit from our Platform, IP address mapping, WIFI and GPS signals, cell tower tracking, diagnostic reports, or other technologies. This information allows us to provide better tailored services based on your preferences. For more information on passive tracking technologies see our Cookies and Other Tracking Technologies Policy below.

Information Received From Third Parties: We may collect and store information collected from third parties and partners. This information includes, but is not limited to, information from connected social media profiles, third party data brokers, marketing services, and invisible third party software such as Google reCAPTCHA services.

5.HOW WE USE YOUR INFORMATION

Improving Services: We may use Personal, Platform, and Travel Information, to tailor our services to your preferences. By utilizing our Platform, you allow our artificial intelligence bot, who we affectionately call Judy, to analyze your information and make suggestions based on your preferences. This may include informing you of special offers that may interest you, providing service updates, measuring interest in products or services, customizing your Platform experience, and to enhance our customer support for you.

Booking: We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel bookings you conduct on our site. This information remains secured and will not be disclosed to third parties.

Legal: We may need to use your information to protect our legal interests. This includes releasing it to appropriate law enforcement authorities under request or subpoena, in case of potential fraudulent or illegal use of our Platform, to enforce other provisions of our Terms & Conditions, or in some other manner described at the time of collection.

E-mail Communications: We want to make it easy for you to take advantage of travel-related opportunities on our Platform. One way we do this is by sending you e-mail messages that contain information about your apparent travel-related interests. We believe these e-mail messages will provide you with useful information about travel-related special offers available through our site. You can manage your communication preferences through your account and you will have the opportunity to choose not to receive promotional e-mail messages in any such e-mail we send. However, opting out of e-mail communications only applies to promotional or advertising materials, and we reserve the right to send you important information concerning our services, or your purchases on our Platform, at our discretion.

6.WITH WHOM WE SHARE YOUR INFORMATION

This Platform may share your information with the following entities:

Providers: “Providers” may include hotel, airline, travel service, adventure activity, or any other entity whose products are available through our Platform. All services provided by third-party Providers will be identified by either the Provider name or logo shown in the product or service information. By making a reservation through this site, you are authorizing us to disclose to Providers the information required to complete the booking and deliver the related travel. These Providers may include airlines, hotels, or any other businesses offering products or services through our Platform. These Providers are not controlled by us and personal information disclosed to them is subject to the applicable Provider’s privacy policy and security practices. Therefore, we encourage you to review the privacy policies of any product or services Provider interacted with through this Platform. We may also share aggregated anonymous user data with our partners. This data is anonymous and will not be associated with your personal information.

Partners: “Partners” may include companies who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, as necessary to operate features of our Platform, or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to, and may collect information, only as needed to perform their functions and are not permitted to share or use the information for any other purpose.

Referring Websites: If you were referred to this Platform from another website, we may share some information about you with that referring website. We have not placed limitations on the referring website‚s use of your information and we encourage you to review the privacy policies of any website that referred you here.

Our Own Companies: We may share your information within our company, and with any future subsidiaries or partners. This sharing allows us to provide you with the highest quality service across our entire Platform. Any intra-company parties we share this information with will comply, at a minimum, with our Privacy Policy and all applicable laws and regulations. We also reserve the right to share your information in connection with a corporate transaction such as a merger, divesture, or the unlikely event of bankruptcy.

Law Enforcement or Regulatory Authorities: As mentioned in the previous section, we may release your data to authorized law enforcement agencies or regulatory bodies in the event of subpoena or request. We may also release your data during any internal or external investigation regarding fraudulent or illegal activities on our platform, and to protect our rights, property, or safety of our Platform, assets, and employees. We reserve the right to decide whether to comply with such requests.

7.HOW YOU CAN CONTROL ACCESS TO YOUR INFORMATION

[Detail Judefly’s Change Settings Process]

You can close your account by contacting us at Travel@judefly.com . Please note that after you close an account, you will not be able to sign in or access any of your personal information. However, you can open a new account at any time. Please also note that we may retain certain information associated with your account, including for analytical purposes, as well as for record keeping integrity.

8.COOKIES AND OTHER TRACKING TECHNOLOGIES

Cookies are small data text files and can be stored on your computer's hard drive (if your Web browser permits). We may also use web beacons (single pixel GIF images lines of code in e-mails or on websites that help us track activity and tailor or services to your preferences), Local Shared Objects (flash cookies that may store user preferences on site), or invisible reCAPTCHA technologies (that analyze how many people and what kinds of devices are accessing our site to detect bots and protect our servers). Cookie settings can be changed in your browser settings. By utilizing our platform you give your consent to the use of these tracking tools.

9.HOW WE OR THIRD-PARTIES MAY USE THESE TRACKING TECHNOLOGIES

  1. To keep track of new users, and to allow continuing users to save their settings and passwords for our Platform;
  2. Track your bookings on Partner websites or platforms for our data and analytics programs;
  3. Utilizing the data in our data analytic programs which allow us to see what pages and advertisements you like best, and tailor your experience accordingly;
  4. To implement cross device tracking which allows us to give you the best advertisement and user experience based on what devices you use to access our Platform;
  5. Work with advertising companies to show targeted ads that are most relevant to you.

10.DO NOT TRACK SIGNALS

Because there is no current consensus on how to approach Do Not Track Signals, nor a common definition of tracking, we do no respond to Do Not Track Signals given by browsers. Sometimes Judefly Inc., or other third-parties, may track information to enhance the user experience and better serve you. As more clarity is established on how to address these signals we may update this policy and notify you accordingly.

11.JUDEFLY MOBILE APP

In addition to our website, you may utilize our mobile app for quicker and more convenient accommodations.

When using the mobile app we may be supplied with more data than just on our website. This data may include, but is not limited to:

  1. Geolocation and Location Data;
  2. Access to calendars and your device’s camera;
  3. Access to Siri or other similar chatbots;
  4. Other data from App use including cookies, clicked links, and downloads;
  5. UID, similar to an IP address; or
  6. Diagnostic reports in the event of app crash or error

You can change your privacy settings and the data we collect by accessing your Judefly account, or mobile phone settings.

12.HOW WE PROTECT YOUR INFORMATION

All of our servers and data centers are currently located within the United States. However, our Partners or Providers may have information storage centers located in other countries, possibly with less stringent privacy and data laws than the United States. By utilizing our platform and providing us with your information, you are aware that foreign governments, law enforcement agencies, or other actors may have access to your information contingent on the laws and regulations of that country or region.

[This section will detail the technical privacy measures taken by Judefly Inc.]

In today’s world of data breaches and hacks, we want you to know we are committed to protecting your data. While no guarantees can be made, we will take every measure to ensure your data isn’t used in ways you haven’t agreed to. Some of these measures include only allowing authorized employees to access your data, using encryption to mask your data from others who may want to see it, and using high quality protection systems for our own servers and data storage units.

13.HOW LONG WILL WE KEEP YOUR INFORMATION?

We will keep all information as long as your account is active, and for a period of time after account deletion in case you wish to re-activate your account. In case we need to comply with our legal obligations, such as internal investigations, law enforcement requests, or ongoing disputes, we will keep the necessary information as long as we are required.

14.YOUR RIGHTS TO YOUR INFORMATION

In addition to monitoring your data preferences through our Platform, you also have other rights to your information and how we utilize it:

  1. You are permitted to access your data that we store free under applicable laws;
  2. You may ask us to fix or change any data that is incorrect;
  3. You may ask us to delete your account at anytime;
  4. You may ask us to refrain from using your information for personal marketing; and
  5. You may also stop your browser from transferring cookies in your browser settings.

Note: Disabling cookies may affect Platform functionality.

We may not always be able to act on your data as requested either, because the information is co-mingled with the data of others, or for other legal reasons such as ongoing investigations or information requests by law enforcement. However, we will provide explanation as to why we are unable to comply with your request.

15.THIRD-PARTY DATA COLLECTION AND ANALYTICS

Judefly Inc. may currently, or in the future, utilize third-party data hosting and analytic services including Amazon Web Services and Google Analytics. Amazon Web Services and Google Analytics have been certified as in compliance with the EU-US Privacy Shield. These services may have access to your Platform Information, information collected and stored in cookies and other tracking technologies utilized on this Platform, or create and store their own cookies from your use of this Platform.

Google Analytics privacy settings can be changed in your Google account settings, or by installing Google’s optional browser add-on that disables Google Analytic’s data collection. No Personal Information will be sent by us to Google Analytics.

Amazon Web Services stores all data received on their servers in encrypted form and allows you to choose the geographic region in which you choose your data to be stored. Changes can be made to what data is collected through your Amazon account settings.

By using our Platform, you agree to possibly have your data transferred tot here third-party data collection services.

16.CHILDREN'S PRIVACY

We require all users to be at least 18 years of age and legally capable of providing their information. However, should a minor send us personal information, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before accepting his or her personal information. Furthermore, we will delete all data related to the minor until parental consent is indicated. If you believe we have received data from a minor, please contact us at Travel@judefly.com so we can delete it.

17.HOW YOU CAN CONTACT US

If you have questions about either this Privacy Policy or our Terms & Conditions, please e-mail us at Travel@judefly.com

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